Privacy Policy for aktiv8vapor.com

1. Introduction

At aktiv8vapor.com, we are fully committed to safeguarding your privacy and protecting your personal data. We recognize the importance of transparency and accountability in managing personal information in compliance with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines the types of information we collect, how we use and protect it, and the rights and choices available to you.

2. Scope of Policy and Role as Data Controller

This Privacy Policy applies to all users of aktiv8vapor.com and any related services or communications directly associated with our website. aktiv8vapor.com is the data controller responsible for the processing of your personal data for all purposes stated in this notice, unless otherwise specified. All queries or concerns related to data handling practices should be directed to [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a. Usage Data
This includes information about how you interact with our website, such as IP address, browser type and version, pages visited, time spent on pages, referring URLs, session identifiers, and access logs.

b. Account Data
When you create an account or place an order, we collect personal identifiers such as your name, shipping address, billing address, email address, and telephone number.

c. Profile Data
We collect information relating to your preferences, interests, purchase history, and behavioral information that helps us personalize your experience.

d. Communication Data
This includes any data contained in communications you send to us, such as support inquiries, messages via our contact forms, or interactions with our customer service team.

e. Technical Data
We collect device-related information such as hardware model, operating system, screen resolution, mobile network information, and browser system configurations.

f. Transaction Data
This includes details of the products or services you purchase from aktiv8vapor.com, payment card information (processed securely through third-party providers), order confirmations, delivery tracking, and disputes or refund requests.

g. Preference Data
We record your choices regarding marketing communications, product interests, and opt-in or opt-out preferences regarding data collection or promotional offers.

4. Legal Bases for Processing Personal Data

We process your data based on one or more of the following lawful grounds:

– Performance of a Contract: To fulfill our obligations when you place an order or register for an account.
– Consent: Where you have provided clear and unambiguous consent, such as opting into marketing communications.
– Legitimate Interests: For purposes such as fraud prevention, website optimization, customer support, and analytics, provided such interests are not overridden by your fundamental rights.
– Legal Obligation: When processing is necessary to comply with applicable laws, regulations, or law enforcement requests.

5. Your Rights Under Data Protection Law

Subject to certain conditions under GDPR and CCPA, you are entitled to the following rights:

– Right of Access: To obtain confirmation as to whether we process your personal data and to access that data.
– Right to Rectification: To have any inaccurate or incomplete data corrected.
– Right to Erasure (Right to be Forgotten): To request deletion of your personal data, when legally applicable.
– Right to Restriction: To request limited processing of your data in certain circumstances.
– Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format.
– Right to Object: To object to data processing where we rely on legitimate interests or direct marketing.
– Right Not to be Subject to Automated Decision-Making: To not be subject to decisions made solely based on automated processing.

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

aktiv8vapor.com employs a range of technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data. These measures include, but are not limited to:

– Secure socket layer (SSL) encryption for data in transit
– Access control and authentication protocols
– Regular system audits and vulnerability assessments
– Server backups and data recovery planning
– Staff training and access limitation based on roles

While we strive to ensure the highest level of security, no system can be guaranteed 100% safe. We urge you to also take precautionary steps, such as using strong passwords and logging out of accounts when not in use.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including jurisdictions that may not offer the same level of data protection laws as your country. In such cases, we rely on appropriate safeguards such as standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods are as follows:

– Usage and Technical Data: retained for 12 months for performance analysis
– Account and Transaction Data: retained for 7 years to comply with financial and legal obligations
– Communication Data: retained for 3 years for response traceability and resolution history
– Preference and Marketing Data: retained until you withdraw your consent or request deletion

After expiry, your personal data will be securely deleted or anonymized, unless longer retention is required by law.

9. Cookie Policy

aktiv8vapor.com utilizes cookies and similar tracking technologies to enhance user experience. These include:

– Essential Cookies: Necessary for the core functionality of the site (e.g., login, cart)
– Functional Cookies: Remember your preferences and settings for improved personalization
– Analytics Cookies: Used by us and third-party partners (e.g., Google Analytics) to understand site usage and performance
– Performance Cookies: Help optimize site efficiency and load times

10. Cookie Management and Compliance

Upon visiting aktiv8vapor.com, you will be presented with a cookie consent banner, allowing you to manage your preferences. In compliance with both GDPR and CCPA, you can at any time:

– Modify your cookie preferences using links provided in our website’s footer or settings page
– Withdraw previously granted consent
– Disable cookies through your web browser settings, although key functionalities may be limited

We do not sell your personal information as defined under CCPA. However, we provide California residents the right to opt out of data sharing arrangements that may be interpreted as “sales” under CCPA definitions.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect or process their personal data. If we become aware that a child under 13 has submitted personal data, we will take reasonable steps to delete it promptly in compliance with COPPA (Children’s Online Privacy Protection Act) and relevant laws.

12. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time to adapt to changing legal, operational, or technological standards. Any material changes will be communicated through updates on this page or via direct communication if applicable. You are encouraged to periodically review this policy to stay informed about how we protect your data.

13. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or the ways in which we process your personal information, you may contact us at:

Email: [email protected]

Postal inquiries and data subject access requests should also be directed to the email address above, and we will respond in accordance with applicable privacy laws.

aktiv8vapor.com is committed to full compliance with all applicable privacy regulations and to ensuring that your personal data is handled responsibly, transparently, and with maximum protection.